|
Core Delivery Philosophy |
Selling raw hardware specs & slices |
Reactive fixes when things break |
✓ Engineering partner building & managing your environment |
|
Infrastructure Ownership |
Vendor-locked proprietary setups |
Dependent on individual dev accounts |
✓ 100% client-owned, root access, zero lock-in |
|
Monitoring & Incident Response |
Basic ping/hardware status |
Unavailable 24/7 constantly |
✓ Deep 24/7 telemetry with proactive intervention |
|
Cost Efficiency & Sizing |
Aggressive upselling to pricier tiers |
Imprecise ad-hoc hardware guessing |
✓ Accurate workload-based sizing with zero waste |
|
Accumulated Track Record |
Generic Tier-1 ticket support |
Limited to single-person experience |
✓ 30+ years in shared hosting & system engineering |